Transitowne Dodge Chrysler Jeep RAM of Williamsville Review:
I signed a deal to Lease a Jeep yesterday with one of their salesmen, Nicholas McDonagh. I got the price I was looking for along with them paying off the lien on my trade in. I asked several times to make sure that the deal included my current vehicle being paid off in full, which he insisted that it would be. I signed all my papers and put my deposit down on the car. I reached out to him earlier this morning to come pick up my car, and he said it would be ready around 4 o'clock. About an hour later i received a call from him telling me that there was a problem on his end and they would no longer pay off my car or lease me the jeep after we had already made the deal. I went in to the dealership and they basically refused to show me any of the paper work that I had signed, which I should have received a copy of in the first place. This place is nothing but a bunch of liars and crooks. The finance guy who helped get me the deal would not even look at me. I should have known what I was getting into while I was there the first day and my Salesman (Nicholas McDonagh) decided to tell me about all the mistakes hes made with his customers since hes been working for the company, which should have been my first red flag. This salesman (Again, Nicholas McDonagh) is a liar and a joke to do business with, with absolutely no knowledge what so ever pertaining to his job, and frankly should not be employed by you. And I'd like to say it was just him but this deal passed through many hands before I received a call almost 32 hours later when i was supposed to come pick up the car that they were going to no longer honor the deal. Everyone in that building should be ashamed not only in the way they handled my business, but also with the utter disrespect I was shown when I simply asked for a copy of the papers that had my signature on them, in which they refused.
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