Guide: 5=Perfect; 3=Good; 1=Poor
Pros: What do you like about your 2012 Toyota Highlander?
When we bought this car it was a very nice car, pleasure to drive
Cons: How would you improve your 2012 Toyota Highlander?
Install a screen over the cabin air intake hole, it is located under the plastic trim at the top of the engine firewall, which is under the hood, accessed by removing the wipers and removing the plastic trim cover. With the trim removed the top of the cabin air filter is clearly visible.
2012 Toyota Highlander Review:
I live in a country environment, the property next to mine is untouched brush and woodland, I park less than 30 feet from the woods. Without a screen over the cabin air intake mice decided to infest the filter, building a nest on the filter and tearing their way thru the filter. They then had open access to the interior of the cabin, leaving their droppings and urine all over the interior. We tried several things to get rid of them including peppermint oil and trapping. We do not eat in the car and have the car cleaned inside and out on a regular schedule. During a visit to the dealership they discovered the mice where coming in thru the cabin air filter and informed me of such, then promptly informed me that a new filter was required at my expense, but did not bother to tell me that the vermin were entering thru an open hole 2 inches high by 12 inches long under the firewall cover trim. I have replaced the filter twice, cleaned and deodorized, but they continue to come back. This is a significant health issue defect and needs to be addressed. The dealership informed me that they see this problem often but apparently do not feel the need to correct it. Mice leave urine and droppings everywhere they go, and when the air that you are breathing is being pulled thru a mouse nest, YUCK. My wife is not happy and my great granddaughters health is at risk as well since her car seat remains in the car most of the time. Thinking of getting a different car.
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